Recently, I have come across various instances where people from Tata Docomo have posed as advocates and made threatening calls to citizens. Not only they threaten with the statement that Court has issued arrest warrant for the dues, they even go to the extent of providing fake addresses.
I do have personal experience of this honest company where the officials called at my home and started abusing for an amount of less than Rs. 3000 which their advocate at an earlier point of time confirmed to me was settled.
My ordeal against this honest company is available here.
Nonetheless, as of now I am writing on behalf of a Client who received a call from one Ms. Ankita Sharma from the number +91-8459-055-XXX. She told my Client that, for the dues of less than Rs. 3000, a Court in Delhi has issued his arrest warrant and police are coming within two hours to arrest him. He passed me the number and I spoke to this lady on February 8. When I told her I’m the counsel for the person, whom she spoke to and informed about the arrest warrant, she abruptly hung up.
I called her the following day and she denied telling my client about any such arrest warrant. However, when I said I want to meet her in Chamber to show documents that the account was already settled by Tata, she asked me to come to Patiala House Court in Chamber No. 511.
I went to this Chamber today and met the advocate who operates from there. The advocate told me he is sick and tired of people of Tata Docomo giving his Chamber’s address whereas he has nothing to do with this company. I spoke to Ms. Ankita while sitting in Chamber 511 and asked her where can I meet her. She was surprised I had reached Chamber 511 and denied having given my any such address. When I asked her to provide me any address, she, again, abruptly hung up the phone.
This is a matter of serious concern. The legal officer of this company need to come and explain to the Bar Council that who are the advocates on their retainer making such calls and threatening people with alleged arrest warrants.
I am positive that there is no such advocate who would do such an act of threatening people with invisible arrest warrant. I am sure that people from this company are making these calls and terrorising people with possible arrest in few hours and bring irreparable harm and injury to our noble profession.
I am also making a separate complaint to the police against the company because of acts of impersonation, possible fraud and that threat indeed constitutes assault but I am also going to request the Bar Council of Delhi to take note of such conduct by these companies.
I am also making a separate complaint to TRAI against this company.
Dushyant K. Mahant
Proud of you Sir, You really are Pro Bono Champion
Thanks Anirudh.
Cheers!
DK.
Hi,
Really good work. I am suffering the same harassment from Docomo . They impersonate police officers also and call. I wrote to Nodal officer, appellate authority everyone. I doubt if just ignoring would have been better.
Thanks for your input BVC.
Proud of your sincere efforts against worst company on this planet.
Even i got the same threatening call.
proud of u sir…
I got the same treatment from tata docomo without any fault of mine.
Nice to see people like u fighting for a cause
Thanks Neelam.
I received a call from a Lady claiming to be PRO of Tees Hazari Court in Delhi informing me that I have not appeared in a case filed by TataDocomo for recovery of their dues and now a arrest warrant was being issued within 15 minutes unless I pay Rs. 7,217.- in Tata Teleservices ltd account.
I was given a phone number of the Lawyer who would let me know more details. On contacting the so called Lawyer who was very rude, I realised this was some fraud. I asked for some time and spoke to a friend of mine who works in TataoCoMo Chandigarh. (Here I must clarify that TATADOCOMO has closed their office and services in J&K and not that we have defaulted in payments. We have communications with TataDoCoMo regarding settlement of dues after adjustment of Security Deposit & cost of CDMA Desktop Sets which are useless now).
My friend in Chandigarh informed me that a team has been placed in Jammu for 2 months to settle accounts. Regarding the calls from Delhi he informed me that it is am agency hired by TataDoCoMo to recover dues. I was asked by the officials of TataDocomo to ignore such calls and settle the dues with local office as they are directly from Tatdocomo and would settle the dues after adjusting security deposits and cost of Hand sets.
I again received a threatening call from the so called Senior Lawyer in Delhi abusing me of being fraud & a Lair as I had not deposited the dues. When I informed him about the Tatadocomo team being in place in Jammu to settle dues and that I knew that he was just a recovery agent and not a lawyer, I was told to wait for 30 minutes as his goons where already on the way to pick me up.
Nothing Happened but I was disturbed. A company which earned more then 4,000/- every month from me for LAST 3 YEARS, closed their service in the state and where now threatening me.
On the behest of my TataDocomo friend in Chandigarh, Tatadocomo team member came to my office and settled account after adjusting security deposit as well as cost of hand sets. I made the company reps hear the recording of the conversation between me and their Recovery agents. The reps of the company where apologetic and also called the agency in Delhi and asked them to stop harassing the clients in Jammu and Kashmir as they are finding it difficult to resolve matters after their threats/bluff are called.
To my surprise even after all this the same recovery agent from Delhi called me again and asked me the amount I had paid to settle the dues. I told them it had nothing to do them, and the reply I got was shocking. The recovery agent told me that he deserves a commission on my payment from TataDocomo since his threats prompted me to settle the dues with the company.
TataDocomo needs to stop this system of threats of arrest, when it was they who left the state after closing their shops here. Do they realise how much has a corporate client lost when all 10 line are closed suddenly after 3 years. Our clients are not able to contact us, all our ads in yellow pages and web have been wasted.
I have filed a police complaint with the recordings of the conversation against the recovery agency for representing themselves as member of the court.
Many thanks for your input Rajesh. It really helped me while preparing a BIGGER article for this HONEST company.
Where is the Tata Code of Conduct? All the mails should be marked to the Chairman by name cc Tata’s HQ Corporate Communications.
This has got to end the harassment to the lay public.
Good point.
So, all these guys are fake? Cause I have been planning to fight against this “honest” company in the Consumer Court. They have been calling me too, but I am from the law background,
BOSS you are great. I am spreading your link so that people can come to know about TATA DOCOMO fraud.