“Your bill is very escalated.”
“I don’t think you have put in 4 man-hours of your time in this draft.”
“You cannot equate yourself with your ex-firm in billing.”
The list goes on. These are some of the kind words which some people have used for evading, not merely avoiding, payments to their lawyers or cutting their lawyers’ bill to an illogical amount. The peers who are now in private practice routinely share such soothing words from their Clients who suddenly become wiser once they switch from a law firm to a counsel with private practice.
Some of the gems who have used such kind words to their lawyers have, in the course of their lives, worked in law firms and raised such bills to their client. When they join as an in-house counsel, these very bills become objectionable.
Worst case scenario is with some Clients who happily pay law firms for sending a 21 word letter for a routine follow up but will not pay to their counsel who had done substantial amount of work.
When these people use the word that the bill is escalated, I wonder why do they remain silent when their lawyer is revising the draft repeatedly to augment it to make it far better than a Senior Associate in a law firm can prepare. This genre of Client is happy with his lawyer putting in extra effort but will become unhappy if the lawyer is charging 25% less than what he routinely pay to a run-of-the-mill law firm.
To deal with such a Client it simple.
For instance, when a Client gives an example that some lawyers are charging 15% lesser than you, please tell him that he has not done his research, he can very well find people who are charging 50% lesser. By this method, you will make sure that your Client saves 35% more on his billing so that you can focus on real Clients than these gems!